• CASE STUDY

Procurement, Supply Chain and Infrastructure Delivery Operating Model Review and Transformation

This Australian electricity utility engaged ArcBlue to undertake a Procurement, Supply Chain and Infrastructure Delivery operating model review and transformation program.

The client was a State-owned company that is responsible for electricity transmission and distribution. It also owns and operates a telecommunications network throughout the state. It is a participant in the Australian National Electricity Market (NEM) which operates an interconnected power system that extends from Queensland to South Australia.

They currently operate a decentralised Procurement, Supply Chain and Infrastructure Delivery operating model with compartmentalised accountability that is ill-understood across the organisation.

ArcBlue was engaged to conduct a comprehensive maturity assessment.

We achieved the following key objectives:

  • Gain visibility into, and understanding of procurement, supply chain and infrastructure delivery operating model and practices
  • Evaluate the maturity and effectiveness of the current procurement, supply chain and infrastructure delivery operating model and practices
  • Identify and recommend operating model changes and opportunities that increase the procurement, supply chain and infrastructure delivery value contribution and risk management against the organisation strategy
  • Develop a category schema and spend dashboard followed by a category-by-category opportunity assessment to identify and recommend category strategy and savings opportunities
  • Develop a Case for Change, Roadmap and Benefit Profile to move to a fit-for-purpose procurement, supply chain and infrastructure delivery operating model and better practice

ArcBlue conducted more than 365 stakeholder interviews with the final Maturity Assessment Report and Case for Change report endorsed by the organisation’s Executive Leadership Team and the Board. ArcBlue will now support the 18-month transformation program.

Need help to develop your Procurement framework?

ArcBlue’s experienced team will review, refine and develop your new procurement framework to simplify, reduce risk and ensure your practices reflect a value for money and probity-driven service; Create a better procurement framework to become more customer-centric with your stakeholders.

We assess your policy, processes and templates to understand the current state and identify opportunities to improve procurement compliance. We do this by engaging with diverse stakeholder groups at all levels before designing and developing process flows, documentation, templates and user guidance to ensure an improved user experience.

We also provide training and implementation services to support the implementation of the new framework – including leadership, change management expertise and hands-on implementation and guidance material.

Find out how ArcBlue can help you 

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