WHO WE WORK WITH

Retail

Driving innovation and efficiency in Retail procurement

Driving innovation and efficiency in Retail procurement

Today’s retail landscape is evolving faster than ever. With tight margins, shifting consumer expectations, and fierce competition from digital-first players, retailers are under pressure to transform and innovate. Our services help you restructure cost bases, embrace digitisation, and unlock efficiencies that fuel long-term growth and customer loyalty.

We work with retail organisations to tackle challenges like supply chain resilience, sustainability, and technology adoption. Our approach enables you to respond confidently to market shifts, regulatory changes, and the growing demand for differentiated customer experiences.

We help you optimise indirect spend across marketing, technology, and supply chain operations—turning procurement into a strategic enabler of innovation and differentiation. With our deep industry expertise and data-driven insights, we support you in navigating economic pressures, shifting consumer behaviours, and sustainability demands—building agile, customer-focused operations that thrive in today’s dynamic retail landscape.

Challenges leaders face in Retail Procurement

  • Digital Disruption

Online and tech-driven competitors continue to outperform traditional models, forcing rapid transformation.

  • Consumer Expectations

Shoppers demand seamless, personalised experiences across channels, and increasingly are prioritising same day / next day delivery.

  • Supply Chain Resilience

Global disruptions and volatility require more agile, data-driven supply chain strategies.

  • Sustainability Demands

Environmental and ethical considerations are reshaping sourcing, packaging and operations.

  • Indirect Spend Complexity

Managing non-product costs like marketing, technology and premises is increasingly vital to success.

  • Regulatory Compliance

Retailers must navigate evolving regulations across markets, from data privacy to labor laws.

  • Technology Adoption

Integrating new tools and platforms is essential but often complex and resource-intensive.

  • Value Chain Optimisation

Retailers are turning to suppliers for both cost savings and creative input to enhance offerings.

  • Customer Retention

Building loyalty in a crowded market requires strategic investment in experience and differentiation.

Need help navigating the complexity in your supply chain?

ArcBlue is one of Asia Pacific’s largest dedicated procurement consultancies. ArcBlue Retail experts have deep experience transforming procurement functions to help navigate complexity faced in the industry. 

Find out how ArcBlue can help you

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OUR EXPERIENCE

Unlocking Enterprise-Wide Savings for Infrastructure Services

ArcBlue was engaged by an infrastructure services organisation to lead a comprehensive procurement transformation program aimed at validating savings opportunities, uplifting procurement capability and embedding sustainable cost optimisation practices across the enterprise.

Agile Procurement in the Aviation Sector

A leading airline in Asia was experiencing rapid digital transformation, which led to a significant increase in IT-related purchases. Their procurement department was facing resource constraints, resulting in extended sourcing lead times. ArcBlue developed a more agile sourcing approach to reduce delays and allow the procurement team to focus on strategic activities.

Strategic Sourcing Initiative

ArcBlue conducted a strategic sourcing initiative for a leading safety, tools and equipment company that struggled with price competitiveness of their products and potential supply chain risk due to incoming tariffs.

Secondary Packaging Procurement Process

ArcBlue supported the client on a project to upskill capabilities, enhance supplier collaboration, and optimise costs in secondary packaging procurement.

INSIGHTS

RESOURCES & DOWNLOADS