WHO WE WORK WITH

Retail

Driving innovation and efficiency in Retail procurement

Driving innovation and efficiency in Retail procurement

Today’s retail landscape is evolving faster than ever. With tight margins, shifting consumer expectations, and fierce competition from digital-first players, retailers are under pressure to transform and innovate. Our services help you restructure cost bases, embrace digitisation, and unlock efficiencies that fuel long-term growth and customer loyalty.

We work with retail organisations to tackle challenges like supply chain resilience, sustainability, and technology adoption. Our approach enables you to respond confidently to market shifts, regulatory changes, and the growing demand for differentiated customer experiences.

We help you optimise indirect spend across marketing, technology, and supply chain operations—turning procurement into a strategic enabler of innovation and differentiation. With our deep industry expertise and data-driven insights, we support you in navigating economic pressures, shifting consumer behaviours, and sustainability demands—building agile, customer-focused operations that thrive in today’s dynamic retail landscape.

Challenges leaders face in Retail Procurement

  • Digital Disruption

Online and tech-driven competitors continue to outperform traditional models, forcing rapid transformation.

  • Consumer Expectations

Shoppers demand seamless, personalised experiences across channels, and increasingly are prioritising same day / next day delivery.

  • Supply Chain Resilience

Global disruptions and volatility require more agile, data-driven supply chain strategies.

  • Sustainability Demands

Environmental and ethical considerations are reshaping sourcing, packaging and operations.

  • Indirect Spend Complexity

Managing non-product costs like marketing, technology and premises is increasingly vital to success.

  • Regulatory Compliance

Retailers must navigate evolving regulations across markets, from data privacy to labor laws.

  • Technology Adoption

Integrating new tools and platforms is essential but often complex and resource-intensive.

  • Value Chain Optimisation

Retailers are turning to suppliers for both cost savings and creative input to enhance offerings.

  • Customer Retention

Building loyalty in a crowded market requires strategic investment in experience and differentiation.

Need help navigating the complexity in your supply chain?

ArcBlue is one of Asia Pacific’s largest dedicated procurement consultancies. ArcBlue Retail experts have deep experience transforming procurement functions to help navigate complexity faced in the industry. 

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OUR EXPERIENCE

Government Procurement Transformation Program

We supported a state government department to achieve better outcomes through their procurement.

Developing a Sector-Wide Procurement Strategy

We supported a public sector health organisation to standardise procurement activities with a procurement strategy & transformation project.

Social Impact Measurement & Analytics

We worked with a state government department to enhance their reporting capabilities through our procurement Dashboards.

INSIGHTS

RESOURCES & DOWNLOADS