WHO WE WORK WITH

Leisure & Hospitality

Strategic Procurement for Leisure & Hospitality

In the Leisure and Hospitality industry, delivering exceptional customer experiences while maintaining profitability is a constant balancing act. Businesses in this industry face shifting consumer expectations, cost pressures and fierce competition.

At ArcBlue, we help you optimise both front-of-house and back-of-house operations – aligning supplier strategies with your brand promise, enabling cost efficiencies and unlocking value that directly enhances the customer journey.

As personalisation, sustainability, and innovation become key differentiators, we play a strategic role in enabling agility and responsiveness. Our team brings industry expertise to support you to align procurement with your brand strategy, we help you stand out in a crowded market and respond quickly to evolving demands.

By partnering with ArcBlue, you gain strategic advantages across cost optimisation, supplier alignment and customer experience enhancement. We help you streamline operations, invest in innovation and adapt to shifting consumer expectations.

Challenges leaders face in Leisure & Hospitality

Rising Operating Costs

Energy, labor, and supply costs continue to climb, squeezing margins across the sector.

Changing Consumer Expectations

Guests increasingly demand personalised, tech-enabled and sustainable experiences.

Technology Integration

Implementing digital tools and platforms requires significant investment and change management.

Brand Differentiation

Standing out in a crowded market demands continuous innovation and supplier alignment.

Seasonal Demand Fluctuations

Revenue volatility tied to seasonality challenges forecasting and resource planning.

Sustainability Pressures

Consumers and regulators expect greener operations, from sourcing to waste management.

How we can help

ArcBlue’s Leisure and Hospitality industry experience helps organisations to empower their procurement and supply chain teams to lead confidently through uncertainty.

Performance Improvement

Optimise your procurement through strategy & operations, digital solutions and resourcing

Learning & Development

Unlock more procurement potential from your team with ArcBlue blended learning solutions

Social & Sustainable

Embedding responsible practices into procurement operations to make sustainable impact every day

Project Procurement

Deliver high quality procurement projects that exceed stakeholder expectations

Need help navigating the complexity in your supply chain?

ArcBlue is one of Asia Pacific’s largest dedicated procurement consultancies. ArcBlue Leisure & Hospitality experts have deep experience transforming procurement functions to help navigate complexity faced in the industry.

Find out how ArcBlue can help you

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OUR EXPERIENCE

Unlocking Enterprise-Wide Savings for Infrastructure Services

ArcBlue was engaged by an infrastructure services organisation to lead a comprehensive procurement transformation program aimed at validating savings opportunities, uplifting procurement capability and embedding sustainable cost optimisation practices across the enterprise.

Agile Procurement in the Aviation Sector

A leading airline in Asia was experiencing rapid digital transformation, which led to a significant increase in IT-related purchases. Their procurement department was facing resource constraints, resulting in extended sourcing lead times. ArcBlue developed a more agile sourcing approach to reduce delays and allow the procurement team to focus on strategic activities.