CASE STUDY

Procurement & SRM Capability Development

This financial institution is one of the four largest in Australia in terms of market capitalisation and customers. Procurement in this company conducted management changes over the past few years and have not engaged talent externally when staff turnover has occurred.

Supplier management has traditionally been decentralised with this function forming part of a person’s role with little support or guidance given. This has left the company with varying levels of experience and a capability gap across both procurement and supplier relationship management.

ArcBlue was engaged to deploy the pQ and smQ online assessment. This included:

Tailoring of the questionnaire
Assessment of procurement technical skills
Self-assessment of soft skills within the group
Online assessments
Semi-structured interviews included on a sample of participants
Designed and delivered the Capability Development Plan and interventions.

The detailed capability development report was delivered following the 70:20:10 learning methodology. Group reports were sectioned by team, function and down to the individual level.

Related Services

Learning & Development

Skills Assessments

Related Industries

Financial Services

Insights

Cost Optimisation Series: Part 3 – Maintaining the Value and Recognising Success and Talent

Access On-Demand Webinar: Building High-Performing Procurement Teams

Empowering Tomorrow’s Procurement – 7 Trends to Prepare for in 2024

Building Resilient Procurement Teams: the skills needed to shape the future

How to get the most impact from your procurement training

Building procurement talent for today’s market

Effective Procurement learning & development

Top 10: Tips for building procurement capability

Need help with your team’s skills assessments?

ArcBlue Skills Assessments are used to identify the strengths and development opportunities of teams and individuals. We have assessments designed specifically for procurement, contract management & supplier relationship management. Organisations use the assessment to determine their teams’ baseline of knowledge, target training and development investment, and measure improvement over time.

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