ARCBLUE SERVICES

Procurement Training Courses

Active learning for effective behavioural change

We offer a tailored, interactive and engaging experience.

ArcBlue’s workshops deliver real value by being practical, thought-provoking, challenging and fun. We believe that “active learning” is the most effective way to drive effective behavioural change. All of our workshops are centred on the delegates, and we ask our delegates to bring with them live examples from their workplace to discuss during the event. Our workshops combine content delivery, interactive activities and facilitated discussions. 

We offer two formats for training courses: In-company training for teams, and Open Training workshops for individuals.

For in-company training, we can also create modular programs tailored to meet your current requirements. We listen and respond to clients’ business challenges, analyse what skills and capabilities are needed, then build workshops that deliver benefits.

Maximise Knowledge Transfer

Our workshops combine activities, games, facilitated discussion and content delivery. We believe that “active learning” most effectively impacts behavioural change. Our set training structure means we ensure a consistent and interactive approach to training delivery. Within each course, we combine:

Discussion

What is the module about, how have the participants experienced this, how does it apply to them? 

Activities

Putting the theory into practice by running group and individual tasks and activities

Tools

What are the theories, tools, techniques and methodologies which apply to this module?

Keys to Success

Our trainer’s top tips and keys for success, a refresher and summary of learning

Choose the Training that works best for you.

In-Company Training

In-Company Training

ArcBlue In-Company training is tailored to be relevant, engaging and thought provoking for your team

 

In-company training is essential for organisations to ensure they are upskilling their team in procurement and contract management and creating a resilient procurement function for the future. Choose from our wide selection of standard training courses listed below, or chat to us about how we can create modular programs tailored to meet your learning requirements. We listen and respond to clients’ business challenges, analyse what skills and capabilities are needed, then build workshops that align to your organisational goals.

We offer two formats for training courses: Face-to-face in-company training, or training for your team – delivered online. Our experienced facilitators carefully ensure participants are engaging in content regardless of the delivery format, meaning the online option can be well-suited to teams situated in multiple locations.

Open Training

Open Training

Join a diverse cohort of learners and uplift your skills with our online open training courses

 

We are pleased to offer Open Training courses in a range of our most popular procurement & contract management topics to individuals across Asia Pacific. Courses are syndicated so that you can join your peers in online training from across the region. 

Open training offers individuals the opportunity to take initiative to boost their own skills in line with their career objectives in an easy to book, affordable and accessible format. 

Accredited Training

Accredited Training

Build your qualifications through our relationship with UNE Partnerships

 

ArcBlue is excited to be working with UNE Partnerships. UNE Partnerships (UNEP) is a Registered Training Organisation (RTO6754) and experienced provider of online education, offering a suite of accredited training and qualifications.

This relationship enhances our existing learning and development solutions and industry-leading training offering, which has become the standard across the Asia Pacific region.

Interactive, engaging learning experiences

  • Content is industry, company and role specific
  • Measurable learning outcomes tied to increasing learners’ effectiveness
  • Appropriate learning pace depending on learners’ background and profile​
  • Optimal mix of delivery formats to fit audience profile​
  • Interactive team-based exercises to drive engagement and apply skills​
  • “Practice makes permanent” – creative approaches and exercises to drive unconscious adoption of new skills​
  • Encourage a ‘continuous learning’ mindset in your team using the Digital Academy to see course training materials, workbook and tasks, give feedback and hold your certificates

Our Courses

Our broad range of training programs include courses designed for all levels of learners, plus ‘Essentials’ courses for beginners, and ‘Advanced’ courses for established practitioners.

Category Management  –  2 Day Course

This two-day intensive workshop is designed to develop skills in understanding the relationship between category management and procurement and how to best apply the tools and techniques discussed. 

This course covers:

  • Role of category management in the procurement lifecycle​
  • Recognise what category management offers as an approach​
  • Understand the key elements of a category management process​
  • Understand the key tools required to develop a category strategy​
  • Strategy formulation and supply market engagement
  • Supply base and category analysis​
  • Recognising the importance of identifying and managing stakeholders over the procurement lifecycle​
  • Understand the elements which are essential to making category management a success​
  • Framing the strategy ​
  • Collaboration in category management​
  • Identify how to shape and scope categories​
  • Managing stakeholders to be involved and supportive ​
  • Managing category risks​
  • Managing communications​
  • Gaining and maintaining support for the category strategy

Challenging and Influencing Stakeholders  –  2 Day Course

This two-day intensive workshop is to develop skills in successful stakeholder management and how challenging and influencing can assist in the procurement process with key stakeholders.

This course covers:

  • Challenging and influencing ​
  • Recognising the personality and motivations to yourself and others ​
  • Communication styles ​
  • Recognising personality types ​
  • The importance of stakeholder management​
  • Analysing stakeholders ​
  • Stakeholder identification ​
  • Communications planning ​
  • Managing expectations
  • Question types  ​
  • Communications planning ​
  • Managing expectations ​
  • Question types  ​
  • Influencing stakeholders ​
  • Aggression vs passivity ​
  • Tips for improving persuasion ​
  • Managing change​
  • Challenging stakeholders

Contract Law (Essentials)  –  1 Day Course

This one-day introductory course is ideal for those new to procurement or those who are seeking to gain a knowledge of contract law – one of the most important areas of procurement. 

This course covers:

  • The importance of law ​
  • Types of law​
  • Common pitfalls in negotiating contracts​
  • How contracts are formed and ended​
  • Damages​
  • When to involve in-house/external legal departments​
  • Key terms in a contract

Contract Law (Advanced)  –  2 Day Course

This two-day workshop involves an in-depth examination of managerial decision making and legal issues surrounding contracting in the commercial space.

This course covers:

  • Introduction to contracts and contracting​
  • Creating a legally enforceable contract​
  • Key contract operational issues ​
  • Some key laws that can affect the contract​
  • Problematic contract terms​
  • Common problems faced by non-lawyers ​
  • Managing contract risks

Contract Management (Essentials)  –  1 Day Course

A one-day workshop that looks at the various methodologies, theories and techniques that assist in managing contracts in procurement.

This course covers:

  • Importance of contract management ​
  • What goes wrong in contracts ​
  • Supplier relationship management​
  • Contract management enablers​
  • Framework and systems ​
  • Probity in contract management​
  • Managing exit of a supplier 
  • Specification writing ​
  • Contract management plan ​
  • Contract administration and maintaining records​
  • Variations and the effects ​
  • Managing performance ​
  • Contract reviews and KPI 

Contract Management (Advanced)  –  2 Day Course

This course equips participants with a set of tools and techniques to manage service providers’ performance to deliver optimum value to their organisation. Participants will gain a better understanding of the key aspects of managing contracts, and obtain better performance and relationships with contractors and suppliers. 

This course covers:

  • What makes a good relationship? ​
  • How to defining performance levels​
  • Definitions of the contractual foundation​
  • Relationship management ​
  • Power in relationships ​
  • Contractual levers that can be invoked ​
  • The do’s and don’ts of service level agreements​
  • Conditioning suppliers ​
  • Styles and techniques

Designing Category Strategies  –  1 Day Course

This two-day workshop will give a refresher of the key elements and benefits for Category Management to be successful. The workshop is designed to help participants apply the category strategies approach to improve the influence of procurement and utilise key tools to analyse supply markets, relationships and opportunities in a well-developed Category Strategy.

This course covers:

  • Role of category strategies in the procurement lifecycle ​
  • Recognise what category strategies offers as an approach​
  • Defining and aligning the strategy​
  • Understand the key tools required to develop a category strategy​
  • Learn to complete an analysis plan ​
  • Learn core elements of a category strategy​
  • Strategy formulation and supply market engagement
  • Supply base and category analysis
  • ​Recognising the importance of identifying and managing stakeholders over the procurement lifecycle​
  • Understand the elements which are essential to making Category Strategy a success​
  • Framing the strategy ​
  • Identify the value drivers – plan, optimise, engage and develop​
  • Developing and selling the strategy​
  • Learn how to prioritise opportunities through opportunity analysis ​
  • Managing change in category management​
  • Gaining and maintaining support for the category strategy

Effective Change Management  –  1 Day Course

This workshop will provide participants with an overview of the change management process and the impact it has on an organisation. Participants will learn how to plan and deliver an effective change management plan as well as understand the key steps in communicating change.

This course covers:

  • Understanding the impact and nature of change​
  • The change management process​
  • The importance of managing change​
  • Key business tools for mapping and preparing for change​
  • The impact assessment​
  • Creating a plan ​
  • How we effectively communicate change ​
  • Managing people through the change process​
  • Steps to measuring success

Effective Leadership in Procurement  –  1 Day Course

Leadership is not always innate, but it is something that can be learned. This one-day workshop explores the different aspects, models and styles of leadership, with a specific focus on leadership issues within the procurement function. Participants will complete their own self-analysis of their leadership style, and considers how leadership plays a pivotal role within any organisationand specifically within the procurement function itself.

This course covers:

  • Key challenges for effective leadership ​
  • The seven success factors ​
  • Situational leadership ​
  • Belbin’s team roles ​
  • Motivating your team​
  • Capability development​
  • Defining procurement and its role ​
  • Guiding principles ​
  • Basic types of organisational model ​
  • Stakeholder analysis ​
  • Leading change 

Facilitation Skills  –  1 Day Course

Facilitation is a key element of procurement, stakeholder management and leadership – it is an underpinning competency which will boost the effectiveness of meetings and drive outcomes. This course explores key tips for effective facilitation skills, how to generate ideas and then bring a room of individuals to a consensus. 

This course covers:

  • What is facilitation and why is it important​
  • What makes a good facilitator ​
  • Driving change and managing a room of participants ​
  • Creativity and ideas generation and reaching a consensus ​
  • The facilitation process ​
  • Influencing skills ​
  • Dealing with challenges 

Finance Skills for Procurement  –  2 Day Course

This two day workshop helps buyers understand and interpret financial data on suppliers and to analyse prices and costs. Extensive use is made of practical exercises to provide procurement practitioners with the tools and confidence to use financial information, prices and costs to develop successful procurement strategies and assist negotiations with suppliers.

This course covers:

  • Understanding financial accounts​
  • Balance sheets, P&L statement, cash-flow statement​
  • Interpreting financial statements​
  • Financial ratios and how to use them ​
  • Total cost of ownership​
  • Breakeven theory ​
  • How suppliers’ price​
  • Discounted cash-flow / net oresent value​
  • Techniques to manage price and develop negotiation strategies​
  • Purchase price cost analysis

Fraud and Corruption  –  1/2 Day Course

An interactive half-day program designed to give participants strategies and techniques to successfully manage fraud & corruption in procurement. Participants will gain a consistent approach and in depth understanding of fraud and corruption within procurement and ensures that the appropriate strategies are developed to deliver value back to the organisation.

This course covers:

  • Defining procurement fraud and corruption​
  • Behavioural divers/impacts​
  • Identifying fraud and corruption​
  • Detecting procurement fraud​
  • Prevention

Infrastructure Procurement (Essentials)  –  2 Day Course

This two-day course is designed to develop infrastructure procurement skills and how to best apply an agile procurement process to infrastructure projects of various cost, complexity and risk. The course will give a broader understanding of an agile infrastructure procurement process and the tools and techniques that can be utilised to select and developed the right infrastructure project procurement approach.​

This course covers:

  • Planning your infrastructure procurement project ​​
  • Delivering your infrastructure procurement project​​
  • Infrastructure procurement life-cycle management – operate & maintain ​​
  • Infrastructure procurement life-cycle management – retire & dispose ​​
  • Course recap and questions

Introduction to Procurement  –  1 Day Course

This two-day practical and interactive training course is designed to introduce essential elements of the procurement process together with basic tools and techniques. Workshop participants will learn of the end-to-end process, how procurement can contribute and when to apply a range of purchasing tools and techniques. ​

This course covers all the foundation and essential areas within procurement and will set the scene for the rest of the training program.

This course covers:

  • What is procurement and why is it important​
  • The procurement framework​
  • Business needs ​
  • Stakeholder engagement ​
  • Specification writing​
  • Analysing supply markets​
  • Strategic sourcing and buying
  • Evaluation models and techniques​
  • Legal aspects of procurement​
  • Purchase price cost analysis​
  • Managing price increases​
  • Negotiation​
  • Managing suppliers and contracts

Negotiation (Essentials)  –  1 Day Course

This practical one-day workshop is aimed at participants who are involved in negotiations and need an introduction to the skills and process in commercial negotiation. We use games and interactive tasks to simulate negotiations and explore the negotiation process, ploys and persuasion methods to good practice. ​

We use a structure through the training which is applicable in real-life, talking about styles, trust, engagement and the process.

This course covers:

  • The differing techniques available and how to apply them​
  • Methods of persuasion and their application to influencing in business​
  • “Golden Rules” of persuasion: how to influence others effectively​
  • How to detect and deal with the other party’s attempts to influence you​
  • People within negotiation – working with your stakeholders and suppliers ​
  • What are the different phases of the negotiation and what to do​
  • Objective setting 

Negotiation (Advanced)  –  2 Day Course

two day interactive program designed to develop skills in negotiation and to improve the confidence to apply those skills. Participants will gain a deep understanding of the phase of negotiation and will be given opportunities to practice these through video role-plays. They will receive one to one feedback on their skills. 

This course covers:

  • The negotiation process ​
  • Preparation and planning through the phases, including setting objectives​
  • Utilise a variety of persuasion methods ​
  • Movement in a negotiation, how to manage your movement and persuade others to move
  • How to detect and deal with the other party’s attempts to influence you
  • The buyer’s and supplier’s perspective on sellers and their tactics​
  • Positive behavioural traits and aspects of non-verbal behaviour

Probity in Procurement  –  1/2 Day Course

This half-day workshop defines probity, probity risks, probity in the Procurement Lifecycle and probity requirements. 

This course covers:

  • Probity risks ​
  • Corruption​
  • Maladministration​
  • Serious and substantial waste​
  • Probity in the procurement lifecycle​
  • Probity in evaluation​
  • Negotiation and selection​
  • Contract management​
  • Probity and behaviour​
  • Probity requirements​
  • Conflicts of interest​
  • Confidentiality and honesty​
  • Gifts and hospitality​
  • Use of probity Auditors / Advisors 

Project Management for Procurement  –  2 Day Course

This two-day workshop gives an overview of the definition and key principles of project management. Understand the benefits of good practice project management in procurement.

This course covers:

  • Project management for procurement​
  • Pre-Planning for successful projects​
  • Business case​
  • Project schedule​
  • Key stakeholder engagement​
  • Project initiation and measurement​
  • Governance and control​
  • Project closure 

Risk Management  –  1 Day Course

This practical and interactive training course will focus on defining risk, the generic risk management process and how it is applicable to the procurement process. Participants will learn the steps in the risk management process and the procurement risk tools. 

This course covers:

  • Defining risk ​
  • Risk and vulnerability​
  • Generic risk management process​
  • Risk management approach​
  • Applicability to the procurement process ​
  • Risk and vulnerability management​
  • Steps in the risk management process​
  • Identifying risks ​
  • Stakeholder analysis ​
  • Risk management process steps ​
  • Supply chain risk management​
  • Disaster/business recovery plans​
  • Risk registers​
  • Supplier assessment measures 

Social Procurement Techniques –  1 Day Course

This workshop is aimed at those interested in more effectively incorporating social objectives and corporate social responsibility into their procurement practice, as part of a triple bottom line approach. 

This course covers:

  • Social procurement and the triple bottom line​
  • The legal and policy environment for social procurement in Australia​
  • International and Australian policy and case studies​
  • Planning – the procurement lifecycle​
  • Balancing procurement objectives ​
  • Different approaches to specifications, evaluation and performance monitoring​
  • Understanding and engaging the supply market​
  • Managing and monitoring performance – measuring success​
  • Becoming social procurement ready – communication and education​
  • Creating a program for sustainable change

Social and Sustainable Procurement  –  1 Day Course

This workshop is aimed at those interested in more effectively incorporating social and sustainable objectives and corporate social responsibility into their procurement practice, as part of a triple bottom line approach. 

This course covers:

  • Social procurement and the triple bottom line​
  • The legal and policy environment for social procurement in Australia​
  • International and Australian policy and case studies​
  • Planning – the procurement lifecycle​
  • Balancing procurement objectives ​
  • Different approaches to specifications, evaluation and performance monitoring​
  • Understanding and engaging the supply market​
  • Managing and monitoring performance – measuring success​
  • Becoming social and sustainable procurement ready – communication and education​
  • Creating a program for sustainable change

Sourcing Essentials  –  1 Day Course

A one-day interactive program designed to introduce essential elements of sourcing and recognising procurement as a process. Students will be taken through the key steps and activities. 

This course covers:

  • Importance and role of procurement​
  • Sourcing principles ​
  • Category baselining​
  • How to develop clear, concise specifications to deliver the right outcomes​
  • Methods of approaching the market and advantages/disadvantages of each​
  • Understanding the difference between price and cost ​
  • Assess and understand tools to map and mitigate key risks across projects and supply chains​
  • Awareness and understanding of the types of evaluation methods and benefits of each​
  • Negotiating the contract​
  • Contract management 

Specification Writing  –  1 Day Course

A one-day interactive program, designed to develop skills in specification writing and the confidence to apply those skills.​

​Specification writing is a critical part of an organisations procurement process as many of the benefits of good procurement can be driven through well designed and thought through specifications. Many organisations however do not have the skills or time to focus on this critical area which can drive benefits through the procurement process and ultimately lead to the right design of the requirement and a high performing supplier relationship.

This course covers:

  • The basics of specification writing​
  • Purpose of the specification ​
  • Identifying the business needs ​
  • Types of specification​
  • Suitability of specification types​
  • Specification formats​
  • Examples of good and poor practice​
  • Specification checklist

Spend Analysis  –  1 Day Course

A one-day workshop that introduces participants to the key concepts & data sources of spend analysis. Participants will learn the challenges of spend analysis, how to build a spend map and how to use the information to support development of successful category strategies. 

This course covers:

  • Key concepts and data sources ​
  • The importance of spend analysis ​
  • Benefits achieved with spend analysis ​
  • The challenges of spend analysis ​
  • Spend analytics framework ​
  • How to build an accurate spend map​
  • Spend analytics to support the category strategy​
  • Opportunity analysis​
  • Transactional opportunities​
  • Links to category management model

Spend and Opportunity Analysis  –  2 Day Course

A two-day workshop that introduces participants to the key concepts & data sources of spend analysis. Participants will learn the challenges of spend analysis, how to build a spend map and how to use the information to support development of savings opportunities and programs. 

This course covers:

  • Key concepts and data sources ​
  • The importance of spend analysis ​
  • Benefits achieved with spend analysis ​
  • The challenges of spend analysis ​
  • Spend analytics framework ​
  • How to build an accurate spend cube​
  • Spend analytics to support the category strategy​
  • Data cleansing and validation​
  • Visualisation tools and best practices​
  • Types of analysis​
  • Correlation and patterns 
  • Opportunity analysis​
  • Typical savings areas​
  • Suppliers and demand consolidation​
  • Compliance​
  • Transactional opportunities​
  • ABC or pareto ​
  • Fact base to insight​
  • Savings identification and delivery process​
  • Value drivers ​
  • Opportunity analysis ​
  • Opportunity prioritisation / wave planning

Stakeholder Management  –  1 Day Course

An interactive workshop designed to develop strategies and techniques to successfully manage stakeholder relationships.​

This workshop equips participants with tools and techniques to manage the stakeholder relationships and uses real life examples to learn from. 

This course covers:

  • Identifying and understanding stakeholders​
  • Analysing stakeholders​
  • Roles and responsibilities ​
  • Benefit statements​
  • Overcoming objections​
  • Relationship management​
  • How stakeholders deal with change ​
  • Difficult conversations and influencing

Supplier Relationship Management  –  1or 2 Day Course Options

An interactive workshop designed to develop strategies and techniques to successfully manage stakeholder relationships.​

This workshop equips participants with tools and techniques to manage the stakeholder relationships and uses real life examples to learn from. 

This course covers:

  • Identifying and understanding stakeholders​
  • Analysing stakeholders​
  • Roles and responsibilities ​
  • Benefit statements​
  • Overcoming objections​
  • Relationship management​
  • How stakeholders deal with change ​
  • Difficult conversations and influencing

Want to take your learning even further?

We partner with external learning providers to offer our clients blended programs which build on our core skillset, and contribute to qualifications. 

Build stronger business acumen with the Bain Academy

 

Bain Academy is a group of passionate business practitioners and capability building experts who combine deep experience in learning design, foundational consulting skillset, and facilitation mastery. They deliver immersive client learning experiences to drive results and build promoters through different formats: masterclasses, executive programs, blended learning programs.

As part of Bain & Company, ArcBlue can incorporate topics and courses from the Bain Academy into your training programmes. ​

Build your qualifications with UNE Partnerships

 

ArcBlue is excited to be working with UNE Partnerships. UNE Partnerships (UNEP) is a Registered Training Organisation (RTO6754) and experienced provider of online education, offering a suite of accredited training and qualifications.

This relationship enhances our existing learning and development solutions and industry-leading training offering, which has become the standard across the Asia Pacific region.

Need to upskill your team in Procurement?

ArcBlue’s offers training courses across a broad and growing range of contemporary topics in line with our Competency Framework. Our workshops deliver real value by being practical, thought provoking, challenging and fun. We believe that “active learning” is the most effective way to drive effective behavioural change. 

Find out how ArcBlue can help you 

Here’s what our clients say about our training

  • "The facilitator presented what can be a daunting subject matter in a clear, concise and interesting manner, with actual examples along the way to help myself and other participants better understand the training content."

  • Insightful; demonstrated solid understanding of material; used stories of past experience to elaborate a point. Pleasant manner and handled the online instruction well.

  • "Created a relaxed space to share. Very knowledgeable.

  • "The facilitator brought the group together and fostered engagement of all attendees through his knowledge of the topic and presentation style."

  • "Brilliant facilitator, kept the course interesting and encouraged participation which I think helped us all get more out of the concepts that were being spoken about. He seemed genuinely interested in our experiences and discussing them in relation to the course."

  • "Exceptional facilitator. One of the best I have had. Was great to have someone with a great deal of knowledge but also the capacity to teach and was both listening and tailoring examples and advice for the different participants."

  • Very good presenter. Best training I’ve been in. Wasn’t dry at any point, and linked in real situations well.”

  • "Very good awareness of the fact that we're all staring at screens for long periods of the day. Our facilitator ensured we took breaks, and reaffirmed if we needed a break we could.”

  • “The content delivered exceeded my expectations. The training materials were easy to comprehend and the exercises where relevant enough to be applicable to real wok scenarios. It also encouraged us to think.”

  • “I am really impressed by what the trainer explained the negotiation persuaders/phases/ploys in the course. This training leads to my thinking and review of my own negotiation ways and styles when interacting with suppliers. Such a good training. Very helpful.” 

  • “The facilitator was fantastic at keeping everyone engaged over a long session and made sure everyone's questions were answered.” 

Our Training Team

Team

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OUR EXPERIENCE

Procurement Framework Review & Capability Development

We supported the implementation and review of a Procurement Framework for a financial services institution which included a Capability Development assessment.

Procurement Framework Review & Documentation Development

We worked with an Australian water utility organisation to review their existing procurement procedures and policies.

Procurement Diagnostic, Category Review​

ArcBlue provided in-house Category Management training to this client's sourcing professionals. We were also engaged to provide ongoing direct support to the category managers by coaching them through the category strategy development process.

Procurement capability assessment & transformation for a Healthcare organisation

This Australian Healthcare facility embarked on a transformation of the Procurement function to enable the strategy, create efficiencies and to achieve increased value for money.